Customer bad behaviour on the rise but you don’t have to put up with it

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Customer bad behaviour on the rise but you don’t have to put up with it

Angry customer complain
Try not to take customer bad behaviour personally
Customer bullying of pharmacy staff may be on the rise, but don’t take it personally, says Pharmacy Defence Association executive officer Kurt Dochert, Kurt Docherty, Pharmacy Defence Association executive officer Kurt Docherty