Behaviour

In the first of a two-part series, pharmacist Katrina Azer reflects on lessons from the book Indistractable by Nir Eyal, covering the causes of dispensing errors, and the role of distractions and how to eliminate them

By necessity, pharmacists are perfectionists who must constantly be vigilant for errors, but this can have a flow-on effect in their personal lives, writes Christchurch clinical pharmacist Katrina Azer

By necessity, pharmacists are perfectionists who must constantly be vigilant for errors, but this can have a flow-on effect in their personal lives, writes Christchurch clinical pharmacist Katrina Azer

Customer bullying of pharmacy staff may be on the rise, but don’t take it personally, says Pharmacy Defence Association executive officer Kurt Docherty

Customer bullying of pharmacy staff may be on the rise, but don’t take it personally, says Pharmacy Defence Association executive officer Kurt Docherty